Customer Support

Call Operator

Average net monthly salary in Macedonia is

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80% of people earn:

25K - 51K MKD

10% earn less lthan 25K MKD

10% earns more than 51K MKD

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What does the data in the graph mean?

Salaries in the survey are expressed in net.

Based on the Mojaplata.mk salary survey, 80% of people on the Call Operator position in the Macedonia earn between 24,504 MKD and 51,404 MKD monthly net .

10% of employees earn less than 24,504 MKD and 10% of people earn more than 51,404 MKD.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

Answering incoming calls and providing information about services to interested customers.
Handling customer inquiries and resolving complaints related to services.
Conducting outbound calls for service promotion and sales.
Maintaining accurate records of customer interactions and transactions.
Compiling and managing statistics on call volumes and service requests.
Collaborating with team members to improve service delivery and customer satisfaction.
Utilizing CRM software to track customer interactions and follow up on leads.
Providing feedback to management regarding customer trends and service issues.
Ensuring compliance with company policies and procedures during all customer interactions.
Participating in training sessions to enhance product knowledge and customer service skills.

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The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

Position: Call Operator - Customer Support

The job position is
in the salary ranking on

535 place

Women representation in position

67%

Average age of respondent in position

33 years

742. place

Nursery School Teacher Assistant

Education, Science & Research

22,567 - 30,548 MKD

536. place

Teacher

Education, Science & Research

28,795 - 41,861 MKD

535. place

Call Operator

Customer Support

24,504 - 51,404 MKD

534. place

Journalist

Journalism, Printing Arts & Media

24,589 - 48,299 MKD

1. place

IT Architect

Information Technology

34,417 - 330,871 MKD

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Data for salary decisions

Salary report

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The salary report contains:

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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Sample of the report