Management

Head of Customer Support

Average net monthly salary in Macedonia is

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80% of people earn:

25K - 88K MKD

10% earn less lthan 25K MKD

10% earns more than 88K MKD

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What does the data in the graph mean?

Salaries in the survey are expressed in net.

Based on the Mojaplata.mk salary survey, 80% of people on the Head of Customer Support position in the Macedonia earn between 24,636 MKD and 88,089 MKD monthly net .

10% of employees earn less than 24,636 MKD and 10% of people earn more than 88,089 MKD.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

Responsibility for leading the customer support team
Strategy creation, customer support direction and subsequent implementation,
Support, team coaching, solving demanding customers
Track the resolution of customer issues from receipt to resolution
Improving services, increasing customer engagement and facilitating organic growth
Resolving complaints and creating reports
Providing information to the company's customers, telephone and e-mail communication
Improving the efficiency of customer support and creating methodological guidelines for contact with customers

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The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

Position: Head of Customer Support - Management

The job position is
in the salary ranking on

170 place

Women representation in position

n/a

Average age of respondent in position

n/a years

742. place

Postal Delivery Worker

Telecommunications

22,523 - 45,046 MKD

171. place

School Principal

Top Management

22,567 - 92,194 MKD

170. place

Head of Customer Support

Management

24,636 - 88,089 MKD

169. place

Risk Specialist

Banking

39,082 - 71,712 MKD

1. place

IT Architect

Information Technology

32,300 - 331,622 MKD

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Data for salary decisions

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The salary report contains:

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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Sample of the report