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Management

Head of Customer Support

Average net monthly salary in Macedonia is
An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
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80% of people earn:
25K - 88K MKD
10% earn less lthan 25K MKD
10% earns more than 88K MKD

Salaries in the survey are expressed in net.

Based on the Mojaplata.mk salary survey, 80% of people on the Head of Customer Support position in the Macedonia earn between 24,638 MKD and 88,072 MKD monthly net .

10% of employees earn less than 24,638 MKD and 10% of people earn more than 88,072 MKD.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

  • Responsibility for leading the customer support team
  • Strategy creation, customer support direction and subsequent implementation,
  • Support, team coaching, solving demanding customers
  • Track the resolution of customer issues from receipt to resolution
  • Improving services, increasing customer engagement and facilitating organic growth
  • Resolving complaints and creating reports
  • Providing information to the company's customers, telephone and e-mail communication
  • Improving the efficiency of customer support and creating methodological guidelines for contact with customers

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The most common career path of an employee

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Position: Head of Customer Support - Management

The job position is
in the salary ranking on

170 place

Women representation in position

n/a

Average age of respondent in position

n/a years

742. place

Postal Delivery Worker

Telecommunications

Salary group 1

22,567 - 45,107 MKD

171. place

School Principal

Top Management

Salary group 2

22,567 - 92,194 MKD

170. place

Head of Customer Support

Management

Salary group 2

24,638 - 88,072 MKD

169. place

Risk Specialist

Banking

Salary group 2

39,082 - 71,712 MKD

1. place

IT Architect

Information Technology

Salary group 3

32,300 - 331,622 MKD

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